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What is the reason for your visit to AlabamaPower.com?
To pay my bill
To view my bill
To report a power outage or service problem
To start, stop, or transfer my service
To learn how to save money and energy
To explore careers at Alabama Power
To find company information or contact information
Other, please specify:
Compared to other Web sites I have visited, Alabama Power's Web site is:
Better than other Web sites
About the same as other Web sites
Not as good as other Web sites
In your opinion, what Web site have you visited that you consider to be best overall?
Please rate your satisfaction with the following aspects of the AlabamaPower.com Web site using the 1 to 10 scale.
Please rate your satisfaction with the following aspects of the AlabamaPower.com Web site using the 1 to 10 scale.
Very Satisfied 10
9
8
7
6
5
4
3
2
Very Dissatisfied 1
Don't Know
Information provided on the site for your specific needs
Ease of finding the information requested
Design and layout of the Web site
Usefulness of the features offered on the site
Overall satisfaction with your experience on AlabamaPower.com
Overall satisfaction with Alabama Power
What type of account do you have with Alabama Power?
My home
My small business (less than 100 employees)
My large business (greater than 100 employees)
How much time do you spend on the Internet per day, considering both time online at work and at home?
Less than 3 hours
4-8 hours
9-15 hours
More than 15 hours per day
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